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McGraw-Hill confirms a data exposure tied to a Salesforce misconfiguration as hackers claim 45M records, raising concerns over SaaS security risks.
The post McGraw-Hill Confirms Data Exposure, Hackers Claim 45M Salesforce Records Leaked appeared first on TechRepublic.
Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.
The post Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce appeared first on TechRepublic.
The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based operations.
The post Salesforce Bags $5.6B US Army Digital Revamp Contract appeared first on TechRepublic.
The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from workplace conversations.
The post Salesforce’s AI Assistant Slackbot Gets General Release appeared first on TechRepublic.
Salesforce launches a three-pillar water plan for data centers, power, and watersheds — backing restoration in Brazil and Mexico ahead of COP30.
The post Salesforce Unveils Three-Pillar Water Plan, Linking Data Center Efficiency to Global Watershed Health appeared first on TechRepublic.
Salesforce joins Microsoft and Google in the race to operationalize AI for enterprise productivity by embedding intelligent agents across its cloud ecosystem.
The post Salesforce Makes Bold AI Play with Launch of Agentforce 360 appeared first on TechRepublic.