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How a small IT team at the South Mississippi Housing Authority used AI and hybrid cloud technology to handle 68% of calls and modernize legacy infrastructure.
The post What IT Leaders Can Learn From a Housing Authority’s AI Transformation appeared first on TechRepublic.
Palo Alto Networks and Google Cloud expand their partnership in a multibillion-dollar deal to secure AI workloads as attacks on AI infrastructure surge.
The post Palo Alto Networks, Google Cloud Expand Partnership in Multibillion-Dollar Deal appeared first on TechRepublic.
The move reflects a rapidly intensifying race among technology giants to strengthen the data foundations required for generative and agentic AI.
The post IBM Pursues AI Expansion With $11B Confluent Acquisition appeared first on TechRepublic.
Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.
The post How Mitel Is Applying AI to Modernize Customer Experience appeared first on TechRepublic.