Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers
Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
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Nvidia CEO: US Must Use ‘Finesse’ and ‘Long-Term Thinking’ to Stay Ahead of China in AI Race
Nvidia CEO Jensen Huang urges the US to stay engaged with China in the global AI race, warning that isolation could hurt innovation and long-term leadership.
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Scientists May Have Finally Solved the Sun’s Mysteriously Hot Atmosphere Puzzle
Software Development Life Cycle: Phases & Quick-Start Guide
SDLC guides teams to plan, build, test, and deliver software. Discover phases, KPIs, tools, and checklist with our quick start guide.
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Raj Tarun’s Chiranjeeva OTT Release Date: When and Where to Watch it Online?
Vivo X300 Series Launched Globally With 200-Megapixel Zeiss Camera, Up to 6.78-Inch Display: Price, Features
Canva Introduces Revamped Video Editor, New AI Tools and a Marketing Platform
ECB Aims for 2029 Digital Euro Launch
The digital euro is viewed as a strategic tool to safeguard Europe’s monetary independence and prevent reliance on foreign digital payment solutions.
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Theft by Abdulrazak Gurnah audiobook review – coming-of-age saga in Tanzania
Three young people step boldly into their adult lives in this elegantly narrated novel from the Nobel laureate
The Nobel prize-winning author Abdulrazak Gurnah is known for his portrayals of east Africans and the after-effects of colonial rule. Opening in Zanzibar in the aftermath of independence, his 11th novel, Theft, spans half a century as it documents the lives of Karim, Fauzia and Badar. We learn how young Karim is treated as “an afterthought” by his mother, Raya, who divorces her much older husband and leaves her son behind to start a new life.
Mother and son are reunited several years later in Dar es Salaam, Tanzania, where Raya has married a pharmacist named Haji. Karim, who grows up to be handsome, intelligent and more than a little conceited, gets a scholarship to study in the city and meets Fauzia, who is training to be a teacher and is keen to avoid the fate of other “mute daughter[s] laid out for deflowering”. She and Karim marry, and the pair open their home to Badar, a former servant of Raya and Haji’s who was abandoned by his parents as a child.

